Returns / Exchanges

Returns ( Exchange or In - Store Credit)

Thanks for shopping at Demfings!. If you are not entirely satisfied with your purchase, we're here to help.

Returns -  You have 14 calendar days to return an item from the date you received it. In doing so you will be able to choose Either 1 of 2 Options. 

1. Exchange for a new Size / or product of the same value within our store.

2. Credit voucher for the total of your returning Purchase, to be used at Demfings only.

To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
(Clean, Folded, No food, stains or animal hair)
- Your item must be in the original packaging.
-Your item needs to have the receipt or proof of purchase.

If the item you are returning , is damaged or consumed, you will NOT be entitled to a Return. 

Faulty Goods
If an item is faulty or wrongly described then we will meet our legal obligation which may include a refund, providng a replacement product, or repairing a product.
Item is subject to inspection for an assesment. 

The Process
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your order. After inspecting the item. If your return is approved, we will promot you to select either Option 1 or Option 2 of our Return policy.

Shipping -  You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us If you have any questions on how to return your item to us, contact us.